Terms and Conditions
Welcome to Digalines. By accessing our website or using our services, you agree to the following Terms and Conditions. Please read them carefully before making any purchase or submitting an inquiry.
1. Overview
Digalines is an online platform developed within Promo Group International to serve both B2C and B2B markets.
· B2C operations are limited to local sales of perfumes.
· B2B operations involve international trade facilitation of selected commodities in personal care and food sectors.
2. Eligibility
By using our platform, you confirm that you are:
· At least 18 years old, or using the site under the supervision of a legal guardian.
· Legally capable of entering into binding contracts.
3. B2C – Local Perfume Sales
3.1 Product Availability
Perfumes are available for local delivery only. We do not currently offer shipping for perfumes outside our defined service area.
3.2 Payment
We accept Cash on Delivery (COD) for all perfume purchases.
3.3 Returns
Returns are only accepted in cases of:
· Wrong product delivered
· Product damage or leakage on delivery
· Product defect or expiration
All claims must be submitted within 24 hours of delivery and must include supporting evidence (photos, order number).
3.4 Limitations
Due to hygiene standards, we do not accept returns for used or opened perfumes, or for change-of-mind reasons.
4. B2B – International Trade
4.1 Nature of Service
Digalines serves as a facilitator for trade transactions between buyers and sellers. We are not the direct seller of B2B commodities.
4.2 Orders & Pricing
All B2B transactions are initiated through formal quotation requests. Pricing, payment terms, and delivery conditions are established per individual contract.
4.3 Shipping
Shipping terms are agreed upon using standard Incoterms (e.g., FOB, CIF). Digalines works with verified suppliers and logistics partners.
4.4 Returns & Claims
B2B goods are non-returnable once shipped. Any disputes must be resolved according to the contract’s governing terms and applicable international trade laws.
5. Intellectual Property
All content on the Digalines platform—including logos, visuals, and text—is the property of Digalines or its affiliates and may not be used without written permission.
6. Privacy
Your use of our site is also governed by our Privacy Policy. We value your privacy and are committed to protecting your personal data.
7. Limitation of Liability
Digalines shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services or products.
8. Modifications
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the revised effective date.
9. Contact
For questions regarding these terms, please contact:
📧 diga@digalines.com
📞 +961 81 098 068